Chicken Dinner Gaming Community

Suggestions / Support / Help => Help / Issues => Topic started by: CreepinDeth on January 27, 2023, 12:50:00 AM

Title: Not Getting Alerts For Unread and New Topics
Post by: CreepinDeth on January 27, 2023, 12:50:00 AM
I've noticed since the forum upgrade that I no longer get alerts on the site when there are new threads or new replies. The only time I seem to get notified is when someone tags me.

I seem to have all of the boxes checked off in my account.

Anybody else get the same?
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: BLUEVOODU on January 27, 2023, 01:51:10 PM
Hey @CreepinDeth - you had alerts for EVERY new topic and reply over the entire forum? 

I don't think I set it up that way for myself.  So far, I'm getting replies where I've set it up and from mentions.

Let me know and I'll test it out with the same settings.

Anyone else have issues? 
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: CreepinDeth on January 27, 2023, 09:23:49 PM
@BLUEVOODU - I misspoke. You're right, it's not alerts but in the previous version there was a button on the top right of the page that let me see all the new topics and unread replies. I've looked but can't seem to find a similar way to see those.

Update: I just checked off the "Follow topics I create or reply to." Hopefully that helps. But if that does work, it still doesn't solve being able to see new topics I don't create or reply to like in the old version of the forum.
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: BLUEVOODU on February 26, 2023, 08:40:07 AM
@CreepinDeth The host fixed something on their end recently... and I'm wondering if that impacted the calendar and allowed it to show the events.

With that, how are the alerts working for you now?
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: CreepinDeth on February 26, 2023, 06:50:49 PM
I'm still not getting alerts for new topics that have been created or activity on threads I've replied in unless I'm specifically tagged.

Although I just found a new checkbox in the "Look & Layout" section of my profile. I checked off, "Show most recent posts at the top in topic view" to see if that helps.

EDIT: That did not work. It just made each thread descending order instead of ascending.


It all used to be in a clickable button at the top right where the "Alerts" button used to be.


UPDATE: I just saw a setting that maybe might help? I set it to give me alerts of replies and moderation. Also, something I never noticed before was on the top right of each individual board is a button for alerts. I went ahead and told it to give me alerts when something happens in that specific board.
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: BLUEVOODU on April 22, 2023, 07:58:26 PM
@CreepinDeth I noticed I'm not getting alerts either for users signing up.

I think I'll ping SMF to see what's up or where the issues might be.

 
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: BLUEVOODU on April 22, 2023, 08:01:55 PM
In the icon in the top right for your profile, there's text that states notifications.

I noticed new member signup was off for me.  Must've changed after the update. 

Check that area... see if the alerts are in there you're looking for... alerts and email.
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: CreepinDeth on April 22, 2023, 08:44:42 PM
So far it really depends. Seems I have to manually choose to watch topics in order to get notifications about replies. I'm supposed to get alerts for New Topics as well since I selected to watch every board I'm interested in but sometimes they don't come through.

Used to be that I would get an alert for every new topic or new reply in a topic that I had already commented in automatically.
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: BLUEVOODU on April 22, 2023, 11:47:40 PM
Did you check the notifications section in your profile?  That's where I found some of the settings tonight. I turned them back on to see if I start getting proper notifications again
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: CreepinDeth on April 23, 2023, 02:01:24 AM
Yep, that was one of the things I did a while back and checked off the  Follow topics I create and reply to  box and it helped a little bit but that's when I learned you have to manually follow topics and boards.

What's weird is that I didn't get an alert for the last reply you just posted in here. I guess whenever there's a new topic or something I'll go and manually follow it if it's something I'm interested in.
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: BLUEVOODU on March 29, 2025, 09:48:11 PM
@CreepinDeth Could you check again while we are in the current mode with the forum?  Please let me know if you have a better result with the alerts or not.
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: CreepinDeth on March 31, 2025, 12:51:26 AM
@BLUEVOODU Seems the same. Unless I have manually followed a topic/board or I'm tagged, I don't get alerts.
Title: Re: Not Getting Alerts For Unread and New Topics
Post by: BLUEVOODU on April 01, 2025, 03:25:29 PM
hm... thank you for confirming @CreepinDeth

dag nabit  ???